Privacy Policy | Hill Country Dairies

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or Marketing purposes and research.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Tracking Pixels and Similar Technologies

In addition to cookies, we use tracking pixels (also known as web beacons, clear GIFs, or pixel tags) and similar technologies on our website and in our emails. A tracking pixel is a small, transparent image embedded in a web page or email that allows us to record when a page or email has been viewed.

We use the following tracking technologies:

Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, to deliver targeted advertisements to you on those platforms, and to understand the actions you take on our website after viewing or clicking on one of our ads. The Meta Pixel collects data such as HTTP headers, pixel-specific data (including Pixel ID, cookie information), button click data, optional values (such as form field data), and page metadata. For more information about Meta’s data practices, please visit Meta’s Data Policy at https://www.facebook.com/privacy/policy.
Google Analytics and Google Ads Conversion Tracking: We use Google Analytics to collect information about how visitors use our website, including pages viewed, time on site, and referral sources. We also use Google Ads conversion tracking to measure the effectiveness of our paid search campaigns. Google may use this data in accordance with its own privacy policy, available at https://policies.google.com/privacy.
Additional Analytics and Advertising Tags: We may deploy additional analytics, conversion tracking, or remarketing tags from third-party advertising and analytics platforms to measure campaign performance and deliver relevant advertising to you across the web.

These technologies may collect information such as your IP address, browser type, operating system, referring URLs, pages visited on our site, and the date and time of your visit. This information is used to analyze trends, administer the site, track user movement across the site, and gather broad demographic information for aggregate use.

Your Choices Regarding Tracking Technologies

You have the following options for managing tracking technologies:

Browser Settings: Most web browsers allow you to control cookies and certain tracking technologies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Please note that disabling cookies may affect the functionality of our website.
Opt-Out of Interest-Based Advertising: You may opt out of interest-based advertising from participating companies through the Digital Advertising Alliance (DAA) at https://optout.aboutads.info or the Network Advertising Initiative (NAI) at https://optout.networkadvertising.org.
Google Analytics Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On, available at https://tools.google.com/dlpage/gaoptout.
Meta Opt-Out: You can adjust your ad preferences on Facebook through your Facebook Ad Settings at https://www.facebook.com/ads/preferences.
Do Not Track Signals: Our website does not currently respond to “Do Not Track” (DNT) signals sent by your browser. However, you may use the opt-out methods described above to limit tracking.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions of Use

www.hillcountrydairies.com is owned by Hill Country Dairies Inc. and operates this website through its corporate division. Your use of the www.hillcountrydairies.com website and the information contained on it is subject to the following terms and conditions. Your continued use of this website indicates that you have accepted them in their entirety and without change. Hill Country Dairies Inc. reserves the right to amend these terms and conditions. Notification of any such amendments will be posted on the www.hillcountrydairies.com website. All material included on the website is intended for general information purposes only. It is not intended to be legal or professional advice. Users should take appropriate action to verify the information provided and should not act or refrain from acting on the information contained on the www.hillcountrydairies.com website without first verifying the information and obtaining their own legal and/or professional advice. Information may be changed or updated without notice. Hill Country Dairies Inc. is providing the www.hillcountrydairies.com website on an 'as is' basis and makes no representations or warranties of any kind with respect to the www.hillcountrydairies.com website or its contents and expressly disclaims all such representations and warranties. In addition Hill Country Dairies Inc.. makes no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on the www.hillcountrydairies.com website. The information contained on the www.hillcountrydairies.com website may contain technical inaccuracies or typographical errors. All liability of Hill Country Dairies Inc. howsoever arising (including negligence) for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law. Neither Hill Country Dairies Inc. nor any of its officers, directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of the www.hillcountrydairies.com website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property (whether or not advised of the possibility of loss) and claims of third parties. Notwithstanding the foregoing, none of the exclusions and limitations in these terms and conditions shall be deemed to limit your rights as a consumer under local law (if applicable) or other statutory rights which may not be excluded nor in any way to exclude or limit Hill Country Dairies Inc.'s liability to you for its fraud or death or personal injury resulting from our negligence or that of our employees or agents. Hill Country Dairies Inc. does not accept any liability in connection with any third party sites that can be accessed through the www.hillcountrydairies.com website and does not endorse, approve or take responsibility for the contents of any such site. Except where the contrary is expressly stated, the text and graphics and information on the www.hillcountrydairies.com website is the copyright of Hill Country Dairies Inc. Permission is granted to download and print in hard copy parts of the www.hillcountrydairies.com website for personal, non-commercial use. Any other use of materials, including but not limited to reproduction or incorporation, of the whole or any part of it in any other work or publication whether paper or electronic media or any other form, is prohibited unless the prior written permission of Hill Country Dairies Inc. has been obtained by contacting Hill Country Dairies Inc. Such permission can be requested by contacting info@hillcountrydairies.com. Any reference to Hill Country Dairies Inc. in these Terms and Conditions shall apply to the branches and subsiduary divisions of Hill Country Dairies Inc. as appropriate. In relation to any dispute arising out of use of the Hill Country Dairies Inc. website, the user and Hill Country Dairies Inc. agree to submit exclusively to the jurisdiction of the courts of Texas.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.hillcountrydairies.com

Your Consent

By using our site, you consent to our online privacy policy.

Accessibility

Hill Country Dairies Inc. is committed to ensuring that our website and digital content are accessible to all users, including individuals with disabilities. We strive to comply with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any difficulty accessing any part of our website or have suggestions for improving accessibility, please contact us at info@hillcountrydairies.com or call 512-836-6123. We will make reasonable efforts to accommodate your needs.

California and State Privacy Rights

If you are a resident of a state with applicable consumer privacy laws, you may have additional rights regarding the collection and use of your personal information, including the right to know what personal information is collected, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. If you wish to exercise any of these rights, please contact us at info@hillcountrydairies.com.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on November 6, 2026

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

info@hillcountrydairies.com
912 Kramer Lane
Austin, TX 78758
Phone: 512-836-6123
USA